FAQ

Do I need a doctor’s referral to make an appointment?

If you are a privately paying patient you do not need a referral. A referral is required if you are seeking help under the Workers Compensation system, Department of Veterans Affairs, enhanced primary care (Medicare) systems or 3rd party motor accidents system. You may qualify for physiotherapy with Medicare assistance under the enhanced primary care program. Your G.P. can assess you to determine if this appropriate. More information is available at www.health.gov.au/epc or call Medicare on 132 150

How long are appointments?

Initial consultations are approx. 1 hour long, with follow up appointments being up to 30 minutes long. In this time we emphasise direct contact with the therapist. The overall time may vary depending on the complexity or nature of your problem, and possible use of exercise equipment.

How can I pay?

We accept cash, eftpos as well as MasterCard and Visa credit card payments. We have HICAPS which allows for direct claiming of rebates from most health funds. Please remember to bring your private health benefits card to your appointment. This will allow us to process your health fund rebate leaving only the gap to be paid at the time of consultation.

What do I need to Bring?

Your referral (if you have one), X-rays, scans and reports you may have relating to the injury.

Is Bulk Billing Available?

Yes it is. However in order to be covered under Medicare you must be referred by your GP under an ‘Enhanced Primary Care Plan’ also known as an ‘EPC’.

Fee Schedule

  • Initial Consult:   (Assesment and Treatment)     $75.00

  • Standard Consult: (Treatment)   $65.00